Denise J. Graf

Nice to meet you!

My path to IT wasn't a straight line — and that's exactly what makes me effective. I started in television production after graduating from La Salle University, where I learned to manage fast-moving teams, tight deadlines, and high-stakes deliverables in real time. From there I moved into financial services, spending years managing retirement plans for clients of all sizes before shifting into system configuration, troubleshooting, and technology project management from the business side. That progression gave me something most PMs don't have — a deep understanding of end-user workflows, client operations, and what it actually feels like when a system doesn't work the way people expect it to.

I eventually found my home in IT, first as a system tester and then as a project manager leading a global team grounded in doing the right thing because it's the right thing to do. Along the way I spent eight years working out of Arizona (you don't have to shovel sunshine!) before returning to the suburbs of Philadelphia, where I still live today. When I'm not working, you'll find me cheering on our Philly sports teams, out on a hiking trail, making epoxy resin art, or spending time with family. I'm always open to new experiences and good conversation — I genuinely enjoy learning how others see the world.

I'm currently exploring remote opportunities in IT implementation leadership, production support management, and enterprise transformation — roles where reliability matters, users need support they can trust, and cross-functional collaboration drives results.